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Terms and Conditions

Website Disclaimer

By accessing the Luminous Lifestyles website you acknowledge that you have read the disclaimer as provided by Luminous Lifestyles. You understand the contents and how it affects the use of the online store. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms and Conditions of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Luminous Lifestyles website following the posting of any changes constitutes acceptance of those changes.
So far, as is permitted by law, Luminous Lifestyles and its directors, employees, agents, licensors, suppliers, and content providers make no representations or warranties of any kind, express or implied, with respect to this website or its contents, including without limitation the products, or services offered or sold on or through this website and the uninterrupted and error free use of this website.
So far as is permitted by law, Luminous Lifestyles expressly disclaim all such representations and warranties, including without limitation or warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk
Although all care is taken, Luminous Lifestyles do not warrant that the website or files available on the website will be free from corrupted data, computer viruses or similar destructive or contaminating code. No oral or written statements of Luminous Lifestyles
will create any warranty not expressly set forth herein.
Your use of the Luminous Lifestyles website is at your sole risk

Deliveries

All orders are dispatched by Australia Post and delivered during normal business hours.

Freight Policy

The freight rates at Luminous Lifestyles have been standardised by Australia Post based on the weight of each order and by the location of your delivery. With our operating system and online ordering website the freight rate is automatically calculated when placing your order.

Credits and Returns

No credit will be processed unless:
1. The goods were supplied in error
2. The goods were damaged
3. The goods are passed the used by date on delivery
The goods that are claimed to be damaged or passed the used by date will require a photo to be submitted with the claim form as part of the claim.
When an error has occurred in the ordering of goods by the customer, then the return freight will be the responsibility of the customer
All goods that are to be credited or returned are to be claimed within 2 working days of delivery. The goods must be accompanied by an approved RETURN AUTHORITY NUMBER which can be obtained by contacting Luminous Lifestyles customer service. Arrangements will then be made with our customer service team for the prepared return of goods.
Once the goods have been returned and the claim has been approved, then an adjustment will be issued by a Luminous Lifestyle accounts manager.

Subscribers to You are The Remedy Facebook Group will not be credited half or full month's payment due to unsubscribing.

Special Orders

We generally do not provide special orders, however, should you have a significant request please contact Luminous Lifestyles Customer Service.

Modifications to the Service and Prices

Prices for our products are subject to change without notice.
Luminous Lifestyles reserve’s the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Optional Tools

Luminous Lifestyles may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and conditions.

Jurisdiction

The applicant acknowledges and agrees that this membership agreement shall be
governed by the laws of New South Wales, and the laws of the Commonwealth of Australia which are in force in New South Wales. The parties to this agreement submit to the non-exclusive jurisdiction of the courts of New South Wales and the relevant federal courts and courts competent to hear appeals from those courts.

Changes to Terms of Service

You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Coditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Cancellation Policy

If a member chooses not to renew their membership then we are happy to acknowledge receipt of your cancellation request via email, fax, phone or in writing. Cancellations must be received 7 days prior to your next payment date for your autopay to be stopped.

Contact Information

Questions about the Terms and conditions can be communicated to:
info@luminouslifestyles.com